FAQ

Find the answers to our most frequently asked questions.

How do you use it?

What exactly is this “magic planter” ?

Plantaroo is not just a planter — it is a plant companion.

Thanks to its built-in screen, it gives your plant a personality. It expresses its needs through more than 100 animated emojis and allows you to transform your plant into a connected interface for your home.

Powered by advanced sensors and Plantaroo technology, the planter analyzes soil moisture in real time. It understands your plant’s specific needs and alerts you with an emoji or message before the very first leaf begins to wilt.

What do the emojis mean ?

The behaviors are managed by a dynamic behavioral model. Thanks to OTA updates and system file upgrades, it will continue to receive new expressions and interactions over time. This list will be regularly updated as Plantaroo grows and evolves.

Does the planter support multiple languages ?

The planter’s interface uses universal emojis (no words are needed to understand that it’s thirsty!). However, the companion mobile app is available in multiple languages for setup and data tracking.

How does the planter know when the plant needs watering ?

It uses Plantaroo technology. With 9 precision sensors, it measures soil moisture, light levels, and temperature. Based on the plant species you selected in the app, it triggers a “Sip sip 💧” alert as soon as the roots need water.

Is there a water reservoir ?

Yes, the planter features a self-watering system with a built-in reservoir. It notifies you when the reservoir is empty, even before the soil becomes dry.

Which plants are compatible ?

Almost all small plants! The app offers more than 60 specific care plans (succulents, tropical plants, cacti, etc.). The planter adapts its expressions and alerts based on the actual needs of the variety you have selected.

How does the plant control your home ?

That’s the magical part. The planter uses conductivity: with a simple touch, you close a circuit. Since it is connected via Wi-Fi to your ecosystem, that gesture can trigger an action (turn on a lamp, start a playlist, close the blinds).

Does the planter run on battery ?

Yes! It features a built-in 2000 mAh battery. It can be used wirelessly, but for the optimal experience (always-on display and full smart home responsiveness), we recommend keeping it plugged in using the included USB-C cable.

Do I need Wi-Fi for it to work ?

For the basic facial expressions, no. However, to receive notifications on your phone, update the planter, and control your connected devices, a 2.4 GHz Wi-Fi connection is required. Bluetooth is used for ultra-fast initial setup.

What’s in the box ?

Each package includes:

The Plantaroo smart planter, its water collection base, a USB-C charging cable, surface pebbles for drainage, and the user manual.

Is the planter water-resistant ?

The inner pot where the plant sits is designed for watering. However, the outer body (which contains the screen and electronics) should not be submerged. Standard top watering or using the built-in reservoir is completely safe.

Delivery and returns

Can I return Plantaroo ?

Yes. You have 14 days after delivery to request a return, provided that the product is in perfect condition and unused.

How does the refund process work ?

Once the returned item is received and inspected, the refund is issued to the original payment method within a few business days.

Is shipping secure ?

Absolutely. We also offer additional lost parcel protection for extra peace of mind.

How long will it take to receive my order ?

Delivery typically takes between 5 and 12 business days, depending on your location.